Professional Certification Programs

Emotional Intelligence

Course overview:

Emotions and relationships are a big part of the workplace and workplace productivity: when emotions are high, intelligence is low, and when emotions are low, intelligence is high. Learn core principles and techniques for recognizing and processing your emotions and the emotions of others in order to maintain a healthy, productive work environment.

Course topics:

  • Recognize when you are hijacked by emotions.
  • Identify your triggers and underlying beliefs.
  • Learn techniques to distance yourself from the situation.
  • Practice techniques to avoid and/or de-escalate conflict.
  • Learn how to “read the room” more accurately.
  • Adjust your communication style as needed.

Course details:


 March 13, 2023,⌚ 9:30 am→ 3:30 pm

March 14, 2023,⌚ 9:30 am→ 3:30 pm

March 15, 2023,⌚ 9:30 am→ 3:30 pm

Course length 3 days
Language English
Cost 650 TND
Registration deadline March 6, 2023
Location MUST University Lac 3


Vince Verlaan With 25+ years’ experience in North America and internationally, Vince helps “purpose-based organizations” in a wide range of sectors and settings to be more visionary, strategic, collaborative, efficient, and impactful. Specialties including high-risk, high-conflict, and/or high-visibility topics and initiatives. Vince builds organizational and individual capacity for vision-setting, strategy, stakeholder engagement, leadership, facilitation, conflict resolution, and digital collaboration, both internally and externally. 


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