Difficult people at work affecting your productivity?
Carrying stress into your home and life? Conflict can arise anywhere that people work together. If not understood and addressed, it can cause havoc in your professional career, spill over to your personal life, and create unneeded misery. This course will help you see, understand, and manage the main patterns and psychodynamics of interpersonal conflict in the workplace. It provides both guiding principles and specific techniques and tools for how to get off the “Drama Triangle” and move both yourself and others into the “Circle of Resolution”. Course activities to build skills include role-playing, reflection, exercises, and group discussion.